ARMED FORCES NEWS
VA CHANGING SCHEDULING PROCEDURES
September 20, 2002


Faced with a flood of more than three million new patients since 1995 and no commensurate funding, VA director Anthony Principi recently declared a stop to marketing for new patients. He now reportedly has decided to change the VA's scheduling methods. The current policy that grants appointments on a first-come-first-served basis would be changed so that priority would go to the most severely disabled veterans. Under this new policy, severely disabled veterans would be given priority when they seek care for either service or non-service-connected care. Moderately disabled veterans would receive priority for service-connected care. Emergency care would not be affected.

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